| STEP |
WHO |
WHEN |
INFO TO USE |
WHAT TO DO |
RESULTS |
|
1 |
Any team member |
As determine need to have equipment
fixed |
Own observations |
Report problem to your
supervisor. |
Equipment problem reported to
supervisor |
|
2 |
Any supervisor or manager |
As determine need to have equipment
fixed |
Own observations or reports from
others |
Report problem to Maintenance Supervisor or
Leadman, or to Maintenance Worker. |
Equipment problem reported to
Maintenance |
|
3 |
Maintenance Supervisor, Leadman or other
receiving call |
As receive request for equipment
repair |
Request for equipment repair; own knowledge of
equipment and resources |
Determine priority of trouble call, who will
handle it and when; if problem is not going to be
addressed immediately, inform requester of priority
and time frame. |
Work orders to maintenance workers and/or verbal
instructions; requester informed |
|
4 |
Maintenance Worker |
As assigned |
Maintenance work
order and/or verbal
instructions |
Initiate maintenance work order (if work will
take more than a few minutes); perform tasks as
assigned; report to appropriate supervisor when
complete; report any other work that is needed, any
ideas for improving the equipment or its operation,
or points that ought to be added to the
equipment's PM work order (report to Leadman or
Supervisor); mark work done on work order and return
it to Supervisor; if furnace temperature controls in
need of repair or calibration, inform Maintenance
Supervisor. |
Appropriate supervisor informed when complete;
maintenance work order (if needed) completed and
returned to Supervisor; any suggestions expressed.
Maintenance Supervisor informed of Furnace
temperature controls in need of repair or
calibration |
|
5
|
Maintenance Supervisor |
As determined a temporary repair to be
needed |
Own observations and evaluations; input from
Production Supervisor; plus the definition of
"Temporary Repair" as it applies (see
note) |
Once a temporary repair is merited and completed,
issue a Work Order in AMMS; have the Work Order show
the date the temporary repair is to be replaced by
the correct permanent repair; put equipment back in
service when repairs completed. |
Repair completed; equipment back in
service |
|
6 |
Maintenance Manager; VP
Manufacturing |
Work Orders for temporary repairs are past their
due date |
Work Orders for temporary
repairs |
Determine the reason a Work Order for a temporary
repair was not completed on time; assign a new due
date to the Work Order. |
Reason given for Work Order not being completed;
new due date assigned |
|
7a |
Maintenance Supervisor |
When furnace temperature controls are in need of
repair or calibration |
Notification from maintenance
worker |
Issue Work Order; inform Calibrations Clerk
via E-Mail so he can note
on calibration log; send instrument to approved
calibration supplier. |
Calibrations Clerk informed; calibration log updated;
instrument shipped |
|
7b |
Maintenance Supervisor |
If furnace temp control fails calibration and
cannot be economically repaired |
Results of calibration
inspection |
Tag instrument with reject label; notify
Calibrations Clerk
of final disposition of
instrument via email. |
Defective instrument removed from
premises |
|
8c |
Maintenance Supervisor |
If instrument passes
calibration |
Results of Calibration |
Notify Calibrations Clerk of calibration date and next calibration
date via email; tag instrument with calibration label
showing ID, calibration date, next calibration date
and vendor name. |
Calibrated instrument tagged and
returned |
|
9 |
Maintenance Supervisor |
As Maintenance work orders
returned |
Work orders plus own observations or
tests |
Review any suggestions for improvements; return
completed work order. |
Good suggestions reviewed; completed maintenance
work orders back to Warehouse
Administrator |
|
10 |
Warehouse Administrator |
Weekly |
Completed maintenance work
orders |
Perform any maintenance job costing requested by
Maintenance Supervisor; enter info into
AMMS; discard
Maintenance work orders. |
Completed work entered into AMMS; Maintenance Supervisor
notified of exceptions |
