|
STEP |
WHO |
WHEN |
INFO TO USE |
WHAT TO DO |
RESULTS |
| 1 |
Any team member |
As determine need to have
equipment fixed |
Own observations |
Report problem to your
supervisor. |
Equipment problem reported to
supervisor |
| 2 |
Any supervisor or manager |
As determine need to have
equipment fixed |
Own observations or reports from
others |
Report problem to Maintenance
Supervisor or
Leadman, or to Maintenance Worker. |
Equipment problem reported to
Maintenance |
| 3 |
Maintenance Supervisor, Leadman
or other receiving call |
As receive request for equipment
repair |
Request for equipment repair;
own knowledge of equipment and resources |
Determine priority of trouble
call, who will handle it and when; if problem is not going to be addressed immediately,
inform requestor of priority and time frame. |
Work orders to maintenance
workers and/or verbal instructions; requestor informed |
| 4 |
Maintenance Worker |
As assigned |
Maintenance
work order and/or verbal instructions |
Initiate maintenance work order
(if work will take more than a few minutes); perform tasks as assigned; report to
appropriate supervisor when complete; report any other work that is needed, any ideas for
improving the equipment or its operation, or points that ought to be added to the
equipment's PM work order (report to Leadman or Supervisor); mark work done on work
order and return it to Supervisor; if furnace temperature controls in need
of repair or calibration, inform Maintenance Supervisor. |
Appropriate supervisor
informed when complete; maintenance work order (if needed) completed and
returned to Supervisor; any suggestions expressed. Maintenance
Supervisor informed of Furnace temperature controls in need of repair or
calibration |
| 5a |
Maintenance
Supervisor |
When furnace
temperature controls are in need of repair or calibration |
Notification from maintenance
worker |
Issue Work Order;
inform Metrologist via E-Mail so he can note on calibration log; send
instrument to approved calibration supplier. |
Metrologist
informed; calibration log updated; instrument shipped |
| 5b |
Maintenance
Supervisor |
If furnace temp
control fails calibration and cannot be economically repaired |
Results |
Tag instrument
with reject label; notify Metrologist of final disposition
of instrument via email. |
Defective
instrument removed from premises |
| 5c |
Maintenance
Supervisor |
If instrument
passes calibration |
Results of
Calibration |
Notify Metrologist of calibration date and next calibration date
via email; tag instrument with calibration label showing ID, calibration
date, next calibration date and vendor name. |
Calibrated instrument tagged
and returned |
| 6 |
Maintenance Supervisor |
As Maintenance work orders
returned |
Work orders plus own
observations or tests |
Review any suggestions for
improvements; return completed work order. |
Good suggestions
reviewed; completed maintenance work orders back to Warehouse Administrator |
| 7 |
Warehouse
Administrator |
Weekly |
Completed maintenance work
orders |
Perform any maintenance job
costing requested by Maintenance Supervisor; enter info into AMMS; discard Maintenance work
orders. |
Completed work entered into AMMS;
Maintenance Supervisor notified of exceptions |
