STEP |
WHO |
WHEN |
INFO TO USE |
WHAT TO DO |
RESULTS |
| 1 |
Anyone |
Upon receiving
customer request for a die change |
Customer request,
customer prints |
Forward
information to Customer Service Rep and copy Vice President Sales |
Sales department
aware of die change. |
| 2 |
Customer Service Rep |
Upon receiving customer request
for a die change |
Customer request, customer prints
|
Initiate a quote with blue copy, next change open order to hold status and forward to Engineer |
Quote initiated and forwarded to
Engineer; open orders, put on hold |
| 3 |
Engineer |
Upon receiving quote blue copy |
Quote blue copy, prints, customer
info |
Review quote and note if a DCO (Die Change Order) will be required, finish quote per TOP-QUOTE; forward to VP-Sales |
Quote complete, DCO noted and
forwarded to VP-Sales |
| 4 |
VP-Sales or Customer Service Rep |
Upon receiving quote blue copy |
Quote blue copy, prints, customer
info |
Get customer approval (obtain
their PO) to proceed with DCO; enter DSN for die change upon approval; computer will
generate DCO number |
Customer approval and DCO
started; all notified via computer if DCO in process |
| 5 |
Engineer* |
Upon receiving DCO |
DCO; Engineering file |
Decide if existing drawing needs
to be revised or if a new drawing is needed; initiate TOP-PRINT in either case; if pattern or tracing model needs to be created or revised, have
work done and approved per TOP-PATRN and TOP-MODEL; as soon as possible, prepare or revise any affected die layout,
die drawings or machine prints (all per TOP-PRINT; if deemed appropriate, solicit die
sinker quotations and initiate sinking of dies per TOP-SINKR;
estimate any change to material size and such, and immediately update Steel
Size change in die cards with explanations of update; initiate Job Order for Die and/or
Tooling. |
Forging, die and machine drawings
created or revised as needed (approved with prints distributed as part of TOP-PRINT;
approved pattern and/or model created or revised as needed; die sinker quotations and
follow- through as needed; DCO completed; Job Order for Die and/or Tooling initiated; material changes
updated with explanation in die cards. |
| 6 |
VP-Quality & Engineering |
Upon receiving notification of Job Order
for Die and/or Tooling entry from computer |
Job
Order for Die and/or Tooling |
As needed work with Engineer,
Production Supervisor and Machining Div. Manager if machined, to determine approach to job,
layout of die, etc.; as soon as possible get dies in process per TOP-SINKR
(or TOP-IMPTL if simple change); when dies are ready, as needed have die
impression casts made and approved per TOP-CASTS ; as new or
reworked die is tried out, ensure any improvements made are recorded per TOP-IMPTL; Job Order
for Die and/or Tooling reviewed, completed and initiated |
Dies redesigned and prepared as
needed;
Job Order Die
and/or Tooling issued for die change |
