| STEP |
WHO |
WHEN |
INFO TO USE |
WHAT TO DO |
RESULTS |
HEAT TREATER HARDNESS MONITORING |
| a1 |
Post-Forge Supervisor |
As required by Looking in
Process Plan Jobs Info or at Post-Forge
Supervisor discretion, at least monthly |
Process Plan in Jobs Info |
Decide to double-check
authorized heat treater's hardness |
Perform in-house hardness
testing per TOP-HARDT |
| a2 |
Post-Forge Supervisor |
Completion of TOP-HARDT |
Heat treater's certs; Trinity
hardness inspection sheet; yellow copy of QCIO |
Compare heat treater's hardness
results to in-house results |
Determination whether or not we
agree with heat treater's results |
| a3 |
Post-Forge Supervisor |
If in-house results do not agree
with heat treater's |
Determination from previous step |
Inform QA Manager of
results via hardness inspection sheet if they fail. |
QA Manager |
| a4 |
QA Manager |
Upon being informed that
in-house results differ from heat treater's |
Heat treater's certs; Trinity
hardness inspection sheet; yellow copy of QCIO; sample forgings |
Review results; have heat
treater check a sample of the forgings that Trinity checked; issue Corrective Action Report per TOP-CARRR
if heat treater's results are in error (use outside arbiter if necessary); notify
Post-Forge Supervisor of determination |
Resolution of difference;
possibly Corrective Action Report; Post-Forge Supervisor advised of determination |
| a5 |
Post-Forge Supervisor |
Upon notification from
QA Manager from
previous step |
QA Managers notification |
Record determination on white
copy of QCIO and ensure parts are to specification |
Parts to specification |
| a6 |
Post-Forge Supervisor |
After monitoring complete |
Trinity hardness inspect'n
sheet; yellow copy of QCIO |
Forward results of monitoring to
QC Clerk |
Trinity hardness inspection
sheet and yellow copy of QCIO to QC Clerk |
| a7 |
QC Clerk |
Receives results |
Yellow copy of QCIO and hardness
inspection sheet |
File results with rest of QCIO
paperwork in the QC files for later analysis of authorized heat treat supplier |
Hardness inspection to QC files |
| HEAT
TREATER TENSILE TEST MONITORING |
| b1 |
Post Forge Supervisor |
As required by Process Plan in Jobs Info or at Post Forge Supervisor discretion, at least
monthly |
Process Plan in Jobs Info or other |
Decide to double-check
authorized heat treater's tensile test; create Work Order and send heat treated part or
test bar to approved outside laboratory for verification of tensile test |
Tensile test double-checked |
| b2 |
Authorized laboratory |
Upon receiving specimen and work
order |
Work order; any standards cited
on work order |
Perform testing; produce report;
call or telefax results to Receptionist (if not telefaxing formal report, mail formal
report to Sales Assistant) |
Test results returned to
Receptionist |
| b3 |
Receptionist |
Upon receipt of test results via
fax |
Test results |
E-mail test results to Post
Forge Supervisor, Inventory Clerk, and QA Manager |
Test results given to Post Forge
Supervisor, Inventory Clerk, and QA Manager; shipment held until results reviewed |
| b4 |
QA Manager |
Upon receipt of test results |
Test results;
Process Plan in Jobs Info or other |
Check results; allow parts to
ship if results pass; if fail, contact heat treater, laboratory and customer as necessary
to resolve issue (may have to heat treat and test again); records filed in supplier folder |
Results verified; allowed to
ship if passed; if failed, necessary steps taken to correct and verify; records filed in
supplier folder |