| STEP |
WHO |
WHEN |
INFO TO USE |
WHAT TO DO |
RESULTS |
| 1 |
Anyone |
Upon receiving a Purchase Order from a customer or prospect or upon making an
internal decision to proceed with
tooling |
Purchase
Order from
customer for tooling; decision to make internal set of
dies; and/ or quote to customer |
Forward all information to Customer Service
Representative for processing. |
Purchase
Order and
information forwarded to Customer Service
Representative |
| 2 |
Customer Service
Representative |
Upon receiving notification from customer or
prospect of their intent to transfer dies and related
tooling to Trinity Forge from another
supplier |
Previous quotation(s)
(if/when quoted) issued for the part(s) in question;
information from customer, prospect, or from Sales
team members |
Enter
request for quotation per TOP-QUOTE to determine the cost and time
required to adapt, modify, or replace the transferred
tooling so it can be used on Trinity Forge
equipment. |
Customer/prospect is made
aware up-front of cost and time required to adapt,
modify, or replace the transferred
tooling |
| 3 |
Customer Service
Representative |
Upon receiving all Purchase Order information; decision made to proceed with
tooling |
Customer Purchase
Order for
tooling or internal decision to make internal set
of dies and/or quote to customer |
Send notification of new die via email to VP
Quality & Engineering and Engineering Assistant;
gather all pertinent info together, forward to VP
Quality & Engineering. |
Notification of new die sent; information
gathered and forwarded |
| 4 |
Engineering Assistant |
Upon receiving email notification of new
die |
Email notification |
Create the
Item Master for tooling and Tooling Job Order; email
Customer Service Representative. |
Item Master
for tooling and Tooling Job Order created; Customer
Service Representative. notified |
| 5 |
Customer Service
Representative |
Upon receiving notification of tooling
entered in Item Master |
Item Master, Customer PO File, Customer
Master |
Create Sales Order for tooling with
appropriate due date from Engineer assigned to
customer. |
Sales Order created |
| 6 |
VP Quality & Engineering |
Upon receiving email of new die and
information packet from Customer Service
Representative |
Information packet from Customer Service
Representative; own knowledge |
Review packet for any missing information; if
information is missing contact Customer Service Rep
to retrieve; if packet is compete assign new die to
Engineer;assign a due date for the
die. |
Packet
reviewed for completion; die due date set and
Engineer assigned |
| 7 |
Engineer |
Upon receiving packet from VP Quality &
Engineering |
Information packet, own knowledge,
instructions from VP Quality &
Engineering. |
Review
packet information, model part per
TOP-SOLID,
generate a raw material list for all tooling and
forward to Engineering Assistant. |
Packet
reviewed, approved models created and material list
created and sent to Engineering
Assistant |
| 8 |
Engineering Assistant |
Upon receiving new die notification and
material list from Engineer assigned to
customer |
New die notification, Item Master; a list of
raw material; Engineer's instructions; own
knowledge |
Generate a list of raw materials that are
stocked and forward to die shop per
TOP-DSCON; notify
Materials Manager of any materials that must be
purchased per TOP-DSCON;
tooling created by Trinity, process per
TOP-DIMKR;
tooling done by an outside vendor, process tooling
per TOP-SINKR. |
A list for inventoried materials created and
forwarded to Die Shop, non-inventoried materials
ordered, dies created by Trinity or outside die
vendor |
