| STEP |
WHO |
WHEN |
INFO TO USE |
WHAT TO DO |
RESULTS |
| 1 |
Computer system |
Shipping Clerk prints Purchase Order for heat
treat job |
Jobs Info |
Produce second
Purchase Order for lab testing (computer automatically gives details and
specifications) |
Purchase Order for authorized laboratory with
heat treat work order |
| 2 |
Heat Treater |
Receipt of parts and work orders |
Purchase Orders |
After heat treating
parts and validating hardness, take test specimen(s) to laboratory; do not return parts
until notified to do so |
Specimens and lab
work order to laboratory |
| 3 |
Laboratory |
Upon receiving
specimen(s) and Purchase Order |
Purchase Order; any standards cited on Purchase Order or cited in letter stating
Trinity Forge's testing specifications* |
Perform testing; produce report;
call or telefax results to Receptionist and Heat Treater |
Test results returned to
Receptionist and Heat Treater |
| 4 |
QA Manager |
New heat treater or lab
is approved, or specifications not appearing on
Purchase Order which affect a vendor |
Approved Supplier List;
Customer Specifications Reference
Specifications, Reference Specification Master List; Customer Specification Library |
Notify new vendor of
required Trinity Forge, Inc. testing specifications which do not appear
on work order; send revised notification whenever specification changes occur which do not appear on work order. |
All vendors kept
apprised of process specifications they must meet |
| 5 |
Receptionist |
Upon receiving results via
telefax |
Telefax |
E-mail results to
QA Clerk, QA Manager |
All necessary personnel notified
of test results |
| 6 |
QA Clerk |
Upon receipt of test results via
e-mail/fax |
Test results; Jobs Info |
Records results; verify
"pass" or "fail"; enter results into Heat Code information. |
Results recorded in
Heat Code information. |
| 7 |
QA Clerk, QA Manager |
Upon receipt of test results via
e-mail/fax |
Test results; Jobs Info |
If parts passed
test(s), heat treater notified to return parts and close-out lab Purchase Order on computer.
Upon receipt of hardcopy results scan into Part Certs. |
Heat treater notified to return
parts, Purchase Order
closed out. Hardcopy results scanned and put on
server. |
| 8 |
QA Manager |
Upon receipt of test results via
e-mail/fax |
Test results; Jobs Info |
If parts failed test(s), leave Purchase Order open for testing after
subsequent heat treating and/or testing; Notify Production Control Manager if parts will be delayed. |
Subsequent action
taken; Production Control Manager notified of delays |
| 9 |
Heat Treater |
Upon receiving test results |
Test results |
If results were "pass",
return parts to Trinity Forge; if "fail", re-heat treat if allowed by
specification (if not, or if problem, contact QA Manager for
instructions). |
Parts dispositioned |
Testing Parts Remaining In-House
Parts
tested as-forged or at other points in the process rather than immediately after
heat treat are processed similarly to the procedure given above for heat treated
parts, except that the QA Manager assumes the role that the heat treater fills,
keeping parts segregated (possibly at the lab) until receiving a "pass" report.
* On June
18, 1996, a letter was sent to each Trinity Forge, Inc. approved testing vendor
which explained that the specifications in the letter were to be followed as
applicable unless a different one was stated on the work order in which case the
work order specification would take precedence. A letter stating Trinity Forge's
specifications will be sent to proposed vendors, as well as maintaining a
current list of specifications to approved testing vendors.
