TOP-SHIFT: Shift Communication

TOP-SHIFT: Shift Communication

SCOPE: This procedure covers the use of the Shift Change Memo as a means of communicating from one shift to the next.

STEP	WHO	WHEN	INFO TO USE	WHAT TO DO	RESULTS
1	Any team member but typically a foreman or supervisor	Verbal communication is not adequate or possible	Personal knowledge or team member's input	Initiate Shift Change Memo, (either Forging or Machining Department), providing description, actions already taken and/or suggestions; leave on shift supervisor's desk under a paperweight or send via e-mail	Pertinent information is communicated from one shift to the next
2	Shift supervisor	Each shift	Shift Change Memo	Read Shift Change Memo/Email and take necessary action (this may include passing information on to others or possibly taking no action); discard or forward to appropriate supervisor to save as deemed appropriate	Information conveyed and action taken as needed; Shift Change Memo kept or discarded as deemed applicable by appropriate supervisor

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