STEP |
WHO
|
WHEN
|
INFO TO USE
|
WHAT TO DO
|
RESULTS
|
|
1
|
Any team member |
Upon receiving a new or updated reference specification; Purchase Order (PO) review |
New or updated specifications; Customer information and Purchase Order (PO) |
Forward new or updated specifications to Customer Service Rep; If specification revision on PO does not match what is in the Specification Library, notify QA Manager to obtain new specification. |
New or updated specifications forwarded to Customer Service Rep; or QA Manager notified |
|
2
|
QA Manager |
Notification of a new or revised reference specification requirement |
Customer information and PO |
Obtain correct revision level specification and forward to Customer Service Rep for processing. |
Obtained specification; forwarded to Customer Service Rep |
|
3
|
Customer Service Rep |
Upon Receiving new or updated specification; Notification from customer; |
New or updated specification; Specification Review Spreadsheet (SRS); Customer notification; PO review |
Verify specification is new or updated; fill out Specification Review Spreadsheet (SRS); forward new or updated specification to Engineering Assistant. |
Specification verified; SRS filled out; new or updated specification forwarded |
|
4
|
Engineering Assistant |
Upon receiving new or updated specifications |
New or updated specification |
Put updated specification information online in the Engineering shared file; send email to QA Manager, Engineer, Customer Service Rep, QA Assistant; review SRS daily and twice a week to send email notification |
Updated specification online; email sent with notification; SRS reviewed, notification email sent |
NOTE: If Specification is new; Go to Step 6
|
|
5
|
Engineer* |
Upon receiving notification that new or revised specification added to SRS |
New or updated specification, previous specification; emails; personal knowledge |
Review specification; verify changes to SRS, if any; update documentation in M2M if required; add any notes to SRS; sign off on the SRS |
Specification reviewed; documentation updated if required; notes added; SRS signed off |
|
6
|
QA Manager |
Upon receiving notification of new or updated reference specification added to SRS |
Updated specifications; SRS |
Review updated specifications; sign off on the SRS; for new specification when reviewed forward to QA Assistant. |
SRS signed off; new or updated reference specifications reviewed and forwarded to QA Assistant. |
|
7
|
QA Assistant |
Upon receiving new or updated specifications from QA Manager; SRS notification |
New or updated specifications; SRS |
Place new or updated Customer Specifications on line in the Specification Library; when updating a Customer Specification place the obsolete Customer Specification in the customer's Obsolete Specification File; sign off on the SRS. |
Specification Library updated; obsolete Customer Specifications placed in Obsolete Specification File; SRS signed off |
|
8
|
Customer Service Rep |
Notification of SRS routing completion |
Customer Purchase Order; SRS |
Verify that all specifications and the current revision level is the same as on the purchase order; notify QA Manager and Engineer*; if specifications and revision levels now match the purchase order, sign off on the SRS; release any pending orders |
Specifications verified; SRS signed off; pending orders released |
|
9
|
Engineering Assistant |
After Customer Service Rep sign off |
SRS |
Print revision review slip as PDF and save in Engineering Records; delete specification file from Engineering shared file.> |
Revision review slip saved; Specification deleted from Engineering shared file |
|
10
|
QA Manager |
At least annually (typically during internal
audit of this TOP) |
Specification Library |
Audit per TOP-IAUDT |
Specifications Library audited |
|
*"Engineer" refers to
the member of the Engineering Department assigned
to the customer. If there is any question as to
which Engineer is assigned, the VP-Quality &
Engineering decides.
EXAMPLES
OF REFERENCE SPECIFICATION SOURCES:
- American National
Standards Institute (ANSI)
- American Petroleum
Institute (API)
- American Society of
Mechanical Engineers (ASME)
- American Society of
Testing Materials (ASTM)
- National Association
of Corrosion Engineers (NACE)
- Society of Automotive
Engineers (SAE)
- US Department of
Defense (MIL- specs)
- US Federal Supply
Service, GSA ("Federal" specs)
- Code of Federal
Regulations (CFR)
|
|
