SCOPE: This procedure covers the review of customer specifications (except dimensional) and the subsequent maintenance of those specifications and upkeep of the appropriate Trinity Forge standards.  
 

STEP	WHO	WHEN	INFO TO USE	WHAT TO DO	RESULTS
1	Any team member who receives a new customer specification	Upon receiving specification	Customer purchase order, written specification, verbal or written instructions, print and quote information	Gather all information and specifications together and forward to Customer Service Representative.	Specification forwarded to  Customer Service Representative
2	Customer Service Representative	Upon receipt of specification or information from team member	Customer purchase order, written  specification, verbal or written instructions, print and quote information	Place all open sales orders on hold (if deem appropriate); place in Specification Review Spreadsheet; notify Engineering Assistant of addition; if it is a new part number, create the Item Master and notify  Engineer* assigned to customer via e-mail to create Standard Bill of Material, Standard Router and Spec ID; send copies of documents provided by customer to Engineering Assistant.	Open sales orders  placed on hold;  Specification Review Spreadsheet updated; documents forwarded
3	Engineering Assistant	Receipt of notification of addition to Specification Review Spreadsheet	Specification Review Spreadsheet	Forward Specification Review Spreadsheet via e-mail; give copies to the Engineer* assigned to customer.	Specification Review Spreadsheet forwarded; copies to Engineer* assigned to customer
4	Engineer*	Upon receiving Specification Review Spreadsheet notification of a new part number or modified Standard Bill of Material, Standard Router and Spec ID	Customer purchase order, customer specification; Customer Window; BOM, Router and Item Master Checklist; verbal or written instructions, print and quote information;	For existing part numbers, modify or create any Tooling Item Master, Standard Bill of Material, Standard Router, Spec ID and review Part Item Master as required to meet the requirements of the customer; review using BOM, Router and Item Master Checklist; for a new part number build the Standard Bill of Material, Standard Router and Spec ID required; review using BOM, Router and Item Master Checklist all specific quality requirements, other than dimensional, must be noted in the Customer Window and appropriate router steps in M2M; notify another Engineer or QA  Manager for proofing and approval.	Standard Bill of Material, Standard Router and Spec ID created or modified per customer specification; reviewed using BOM, Router and Item Master Checklist and notice for needed approval sent
5	Engineer or QA Manager	Upon receiving notification of need for approval of Standard Bill of Material, Standard Router and Spec ID	Customer purchase order, written specification, verbal or written instructions, print, quote information; BOM, Router and Item Master Checklist	Check all components created or modified per BOM, Router and Item Master Checklist. If minor changes are required make the necessary corrections. When more extensive modifications are needed, return to initial Engineer or QA Manager: repeat Step 4. When components are approved send notification of approval to initial Engineer or QA Manager and Customer Service Representative; digitally sign and date the Item Master and/or Spec ID; update Specification Review Spreadsheet and forward to QA Clerk; forward BOM, Router and Item Master Checklist to Engineering Assistant.	Standard Bill of Material, Standard Router and Spec ID are approved per BOM, Router and Item Master Checklist; Specification Review Spreadsheet  routed
6	QA Clerk	Upon receiving notification that Specification Review Spreadsheet  is complete and specification needs scanned into system	Specification Review Spreadsheet ; prints; specifications	Scan specification (if necessary); place online in Specification Library; enter complete in Specification Review Spreadsheet  and forward to Customer Service Representative. If new Specification notify the Engineer* assigned to customer and QA Manager via e-mail.	Specification Review Spreadsheet  forwarded to Customer Service Representative, documents are scanned; Engineer and QA Manager notified of new specification
7	Engineering Assistant	Receipt of notification of addition to Specification Review Spreadsheet	Specification Review Spreadsheet	Forward Specification Review Spreadsheet via e-mail.	Specification Review Spreadsheet forwarded
8	Customer Service Representative	Upon receiving Specification Review Spreadsheet	Specification Review Spreadsheet and Purchase Order	Sign off  Specification Review Spreadsheet, forward to Engineering Assistant to close out; remove jobs from hold status and update due dates.	Specification Review Spreadsheet signed off
9	Engineering Assistant	Upon receiving Specification Review Spreadsheet	Specification Review Spreadsheet	Place a copy of Specification Review Spreadsheet on line.	Copy of Specification Review Spreadsheet on line

*Engineer is the Engineer assigned to that customer account.