|
STEP |
WHO |
WHEN |
INFO TO
USE |
WHAT TO
DO |
RESULTS |
| 1 |
Human Resources Manager, Training
Coordinator |
As new team members are hired or
re-assigned |
Application, resume, other background records,
TFTPs,
TFTMs |
Decide what background achievements will be
accepted for what education and record in the
Personnel
File, Team
Member Training File and Training Matrix
determine what training will be required immediately
(note: regardless of position, all new team members
must fulfill the training requirements of TFTP-TMTR). |
Updated Personnel, Team Member Training Files and
Training Matrix |
| 2 |
Team member's Supervisor or Manager with
Training Coordinator |
As identify special training needs for individual
team member* |
Personal observation or objective evidence,
Training Records, Employee
Review |
Identify specific training needs of the team
member; work together to tailor a specialized
training program for the team member's
needs. |
Individual training program; if appropriate,
updated Team Member Training File |
| 3 |
Training Coordinator |
As team members receive
training |
Training Record; Training Matrix; Training
Files |
Verify and record ongoing training achievements
for each team member; verify that all training
records clearly show who received training, who
provided it, when it was provided and what material
was covered; scan each Training Record; update
Training Matrix. |
Training Records complete except for
effectiveness review |
| 4 |
Training Coordinator |
Per training effectiveness review plan (possibly
immediately after step 3) |
Training Record; Training File; employee
performance review |
Determine the effectiveness of the training based
on employee probationary or annual performance
review; if training has not proven effective,
determine what steps are necessary to improve
employee performance; plan remedial action and record
how training effectiveness was measured on Training
File; file Training Record. |
Effectiveness of training determined; remedial
action taken; effectiveness recorded in Training
File |